Starting the service test
If there is a display, the malfunction is displayed in the form of a numeric code. If there is no display, you can see a blinking diode on the front of the washing machine and the number of flashes determines the fault code, so you need to count them.
First there is a pause for about 5 seconds, and then a series of flashes, and so on in a circle. This is a series of flashes and need to count, its number and there is a code, which is decrypted below.
To start the service test, do the following:
- Preparatory work: clean the drum of the machine from items, set the program selector to OFF.
- Hold down the first button. After switching on the programme selector (on the left), move it to the second position (usually set at 60 degrees)
- After approx. 5 seconds all the LEDs should light up, release the button you are holding down and press start.
If this does not work, try holding down the other auxiliary function button on the left.
The service test consists of the following steps:
- Draws in 6 liters of water, passing through the prewash detergent compartment.
- Pause for 1 second and turn on the heating element (water heating) for 20 seconds.
- Additional water intake through detergent drawer.
- Starts the drum rotation counterclockwise at 55 rpm for 16 seconds.
- Pause for 4 seconds.
- Water intake begins and simultaneously the drum rotates clockwise at 55 revolutions for 16 seconds.
- The drain pump turns on, to the state of an empty tank.
- Starts the spin program for 15 seconds at half of the maximum speed. This completes the self-diagnosis.
- At the end all lit LEDs should flash together.
Washing machine error codes. decoding.
Washing machines are ready to save us from the hard physical work we used to do when washing laundry. But now they are also ready to do self-diagnosis instead of us and inform us of the faults and breakdowns. not everyone knows the deciphering of these codes.
In most cases, to fix the breakdown of your washing machine (hereinafter. Washing machine can be fixed by yourself, if you understand, of course, what it is trying to tell us by its encrypted codes. Well, of course, if the washing machine repair does not require professional knowledge of the master, then you need to call a master of washing machine repair at home.
Washing machine repair. professionally!
The company “Service-Don”, all masters are certified by different manufacturers and can repair appliances, regardless of whether it is built-in or freestanding (solo). The appliances give out error codes in different ways and with the help of LCD display, or any other indication that is usually located on the front of the appliances. Below we will consider the error codes of the most popular brands of washing machines on the market of household appliances in Rostov on Don: LG, Electrolux, Atlant, Gorenje, ASKO, Candy, Samsung, Indesit, Ariston, Kaiser, Hansa, Zanussi).
How much can the repair cost?
Making the request online. You can get up to 15% discount for repair.
are valid during the period from 01.01.2022 to 28.02.2022.
|Start button||from 500 ₽||30-60 minutes||2 years||Order (- 15%)|
|Control module||from 600 ₽||40-90 minutes||2 years||Order (- 15%)|
|Power Block||from 500 ₽||40-90 minutes||2 years||Order (-15%)|
Let’s review the main malfunctions that are common to machines of this brand. Also find out how to repair Candy washing machines with your own hands.
No water drain in the machine
You notice that your Kandi washing machine is not draining. Program can stop right in the middle of the wash. You get wet items after spinning due to the fact that the water does not go out completely.
- The drain system is clogged. Debris clogs the drain filter or hose. You need to check the pump and the connection from the tank to the pump.
- Drain pump breakage. Often small objects falling into the pump, causing it to break down.
Kandy machine does not turn on
Why does the Candy washing machine not work? You habitually start the washing machine, but it does not respond to your actions. Let’s understand the causes of this malfunction:
- Faulty mains cable or extension cord. It could be burned out, kinked.
- There is no mains voltage, or not enough to start the Kandy HM. This can happen when repair works are carried out in your area, when powerful tools are used, etc.
- Contacts on the start button are oxidized and the machine does not turn on.
- Kandi washing machine control module malfunction. The module is responsible for all programs in the washing machine, so if it fails, the machine will stop working.
Loss of tightness
If you notice a puddle of water under the washing machine, you must urgently look for the place of the leak.
Attention! Do not step in the water, you may be electrocuted. If this is possible. unplug the SM from the mains or turn off the power supply at the switchboard.
- Dispenser tray. If the spout is not emptied regularly, powder will accumulate in it and clog the spout. As a result, the leakage comes from the tray.
- Drainage tube of a Candy washing machine. If it is damaged, water flows through the bottom of the SM.
- Rubber sunroof seal. After prolonged use, the cuff may have worn through and lost its airtightness. Or is it damaged by small objects during the wash cycle.
The washer does not start the washing process or washes things in cold water. This is caused by a faulty heating element (TEN). In general, the element fails due to scale or damaged contacts.
Wear on moving parts
Wear bearings, oil seals, motor brushes leads to various malfunctions in the washing machine Kandi. For example, you may notice a clatter and rattle when the washer operates, the drum stops rotating.
These include problems with closing the hatch door, broken wiring between the parts and the control module, faulty control board of the Candy washing machine.
How to understand, what exactly there is a breakage in your machine? The error codes will help you.
Thanks to the self-diagnostic system, the Kandi washing machine displays a fault code. After deciphering it, the user understands what part needs to be checked. Thus, independent repair of Candy washing machines becomes possible.
Why the washing machine hums and whistles when washing
The washing machine is not silent while operating, but makes sounds during washing, rinsing or spinning.
But sometimes the machine begins to rattle, hum, whistle and noise very loudly, which does not positively affect the human nervous system.
How to determine which noise is normal and which is not?
Why the washing machine hangs while washing?
If restarting the washing machine is not working, you need to determine at what point it hangs. Depending on this, it will be possible to understand why it has stopped.
The washing machine does not turn on or turned off for 1 minute
If your Bosch, Indesit, Atlant or Beko does not respond to button presses or scrolls the drum a couple of times and further does not wash, the problems may be as follows:
If the washing machine has a display, it will display an error code. You need only refer to the instruction manual, where you can find its deciphering.
Washer shuts down while washing and beeps
The machine may freeze at any time and make a sound signaling the problem, but the error code is not displayed.
The most common causes of washing machine stoppage in the middle of the program.
- No water supply. For example, the water has been disconnected in the apartment or the water supply hose is damaged.
- Uneven distribution of the clothes in the drum. Sometimes things are knocked to one side, due to which a strong vibration is formed during rotation. To avoid damage, the machine automatically shuts off, the drum stops spinning.
- Foreign body between the tank and the drum. Often this is a metal bra bone that has popped out.
- Engine failure. With such a breakdown, the machine usually rattles and hums before turning off.
Each of these causes requires an individual solution.
The washer has shut off in the last minute of the wash or during the drain
The first thing to do is to check that the program is set correctly: some modes do not allow for spinning and drying. Perhaps the washing machine has completed the cycle and therefore stopped washing. You just have to wait until the door unlocks and you can pull out the laundry.
Another thing is if there is water left in the drum. This may indicate the following malfunctions:
Faults in important parts, such as the control board, cause the appliance to shut down at any stage of the wash.
Malfunction manifestation and remedy
According to consumer reviews, the squeak is found in many washing machines. Squeaking is both Whirlpool and Atlant with Hotpoint Ariston, and many well-known brands. There is no sense to blame the peculiarities of construction, because the internal construction of each brand and model is far from being identical.
Squeaking during the washing process is also manifested differently. often an unpleasant sound is heard throughout the cycle at five-minute intervals, but sometimes it is heard 3 times during the entire program. Those whose machine beeps every five seconds have a harder time.
In addition to the sound, there can be flashing lights on the dashboard. Some units are lit by the temperature light, others. by the mode selector, and still others. by all the buttons and keys.
In most cases, the beeping does not prevent the washer from doing its job. Worse, if the squeaking is accompanied by a problematic operation. For example, the machine system resets the running program and ends the cycle prematurely. We have to restart the mode and waste time on another setting of the washing. As a rule, such a reset occurs chaotically, about once every 3-4 attempts to start.
Independently diagnose the machine on the source of the squeak is not recommended, it is better to contact professionals.
It is difficult to say exactly why the machine starts squeaking. But the problem is definitely in the control board, which can not adequately control the system. A comprehensive diagnosis, repair or reflashing of the module is necessary, and only professionals of the service department are able to cope with the above tasks. Replacing the board is rarely necessary.
Ремонт стиральной машины своими руками \ Repair of washing machines with their hands
Squeaking not from the speaker
When the squeak is heard not from the speaker of the washing machine, but from the drum, from behind or from above, then the problem is other. It’s also likely that the audible sound only sounds like a squeak, but actually sounds different. Rather, the user is deceived by the following faults:
In such cases, the squeak is necessarily accompanied by a suspicious clanking, grinding and humming. But the problem can be solved faster and without using professional technicians. So, if the cause of squeaking is in the belt, you need to remove it, wash it in a soapy solution and lubricate with crushed pine rosin. The last is most important. the belt will not slip and will not make an unpleasant squeaking.
When the counterweight is guilty of squeaking, we act differently: remove the top panel of the machine, release the wiring and the control board, then visually assess the condition of the concrete blocks. After that we check the concrete by several pressings and if there are suspicions of loose screws we tighten the fasteners. If cracks and chips are visible, it will be necessary to replace it.
Further operation of the machine is strictly forbidden if the drive belt is loose, counterweights are not fixed and there is a foreign object in the tank.
To remove a foreign object from the washing machine, remove the back panel, the drive belt and find where the heating element is located. It is necessary to take out the latter and through the vacated hole to penetrate into the space between the drum and the tank. It is enough to shine a flashlight into the space, fix the foreign body, and then take long tweezers and pull the thing out.
The most probable causes of squeaking
Modern washing machines of some brands are equipped with devices that notify by sound about the end of washing. This feature should be mentioned in the instruction manual of the machine. If the squeak is not a notifying sound, then the causes should be sought in the wear and tear of the household device.
- The belt that drives the drum has come loose;
- Stability failure of the counterweight;
- small objects and clothing items jammed in the space between the drum;
- formation of rust on the bearings;
- Looseness of shaft fasteners;
- a high degree of wear of the springs;
- Body parts rubbing against each other at the joints.
[HOW TO FIX] Candy. CS C8LF-80. Flashing Lights and Beeping v2.0
Consider in detail why the washing machine beeps.
If the machine is an old brand, without direct drive, it is most likely that the belt that makes the drum move is loose. A tensioned belt is slipping and making a distinct squeaking sound. And the sound is heard when the washing is in active mode, the machine is filled with a lot of things.
Candy Grand O washing machine fault and how to check filter
To check if the belt is really to blame for the sound, you need to get to it:
- Remove the back cover, behind which the wheel. pulley is located;
- See if there’s any damage to the pulley;
- Check the drive belt on the wheel.
Instability of the counterweight
Having removed the cover of the machine, it is possible to see a counterweight. It looks like a solid gray block. The part needs to be replaced if the diameter of the fastening holes has become wider than the diameter of the fastening bolts. To be sure of the unsteadiness of the construction, it is enough to shake it in different directions. If the counterweight is wobbly, it is time to replace it.
Loading clothes in the car, hostesses often forget to check the s for small objects, coins. During the washing, this change spills out, through the hole in the cuff penetrates into the space between the drum and the tank. In washing mode, the surface of the drum rubs against objects, making a squeak and creak.
To check if there are small items stuck inside, it is necessary to unscrew the wall of the washing machine (back or front, determined by the model of the device), unscrew the heating element. Through the hole for the heater you can see the objects inside, take them out.
Rust on bearings
If the drum squeaks in washing mode, the problem may be serious, requiring professional repair. The drum is attached to the shaft, the latter is inserted on bearings in the tank. The bearings are protected against penetration of moisture by the gland. This rubber fixture gradually dries out and defects appear on it. A damaged packing leaks water. As a result, the bearings are covered with rust, begin to creak and squeak in operation.
Weak shaft fasteners
The problem is diagnosed infrequently, but it does happen. Gradually, if the washing machine is operated in an active mode, the fasteners of the shaft loosen, loosen. The problem may also be a consequence of a manufacturing defect. The result. unbalanced drum, the appearance of a characteristic squeak. The problem can be easily solved by simply tightening the screws. But it is problematic to get to them, it is better to entrust this business to a professional.
When the washing machine squeaks loudly when spinning, the problem may be caused by worn springs. When the device is running, the tank shakes, and the springs rub in the place of attachment, producing an unpleasant subtle sound.
To confirm the cause of the sound, you need to turn on the washing mode by removing the lid of the machine. Then press on the springs. If the squeaking stops, then the problem is identified correctly. Usually to eliminate it, it is enough to treat with grease the places where the springs are fastened. But sometimes it is necessary to replace the defective elements.
Friction on body parts
The fastening elements of the case become weaker step by step, the sliding parts start to squeak and rattle in the process of rubbing against each other. The sound is peculiar not only for worn-out devices, it can be a consequence of manufacturing defect. You should carefully inspect the machine, tighten the loose fasteners.
If after a thorough check the cause of the squeaking still could not be identified, you will have to turn to a qualified technician to carry out diagnosis and repair.